1. Acceptance of Terms

By using VelourLabs, you acknowledge that you have read, understood, and agree to be bound by these Terms and Conditions, as well as this Privacy Policy. These Terms apply to all users of the platform, including visitors, registered users, and anyone accessing VelourLabs.

2. Use of Services

To ensure the platform operates smoothly and lawfully, users must follow these guidelines:

Eligibility: You must be at least 13 years old to use VelourLabs. If you are under 13, you are not permitted to access or use the platform.

Account Creation: Accessing certain features may require creating an account. You are responsible for maintaining the confidentiality of your login credentials and all activity under your account.

Prohibited Activities:
You agree not to misuse VelourLabs. This includes but is not limited to:

• Using the platform for illegal or unauthorized purposes

• Attempting to gain unauthorized access to systems or user data

• Uploading malicious software or harmful content

• Harassing, threatening, or impersonating other users

3. User Content

VelourLabs may allow users to submit content. To clarify roles and rights:

Ownership: You retain full ownership of any content you upload, including images, text, or media (“User Content”). By posting, you grant VelourLabs a non-exclusive, royalty-free, global license to use, store, display, and distribute your content for platform operation and promotion.

Responsibility: You are solely responsible for your content. VelourLabs may remove any content that violates these Terms or any applicable laws.

4. Intellectual Property

We respect intellectual property—both yours and ours.

Studio Assets: All content created under the VelourLabs brand—such as visual assets, logos, web layouts, and templates—may be owned either by the individual freelancers who created them or shared among the team, depending on the project terms.

Restrictions: You may not reproduce, redistribute, or reverse-engineer any parts of the VelourLabs platform, visual identity, or content without written permission.

5. Termination

We reserve the right to suspend or terminate access at any time, with or without notice, for any breach of these Terms or misuse of the platform. Upon termination, your rights to use the platform and services will immediately cease.

6. Privacy Policy

Information We Collect

Personal Information
We may collect personal details such as your name, email address, phone number, and payment information to process transactions, provide customer support, and deliver personalized experiences.

Device and Usage Data
We automatically gather data on how you interact with our services, including your IP address, device type, operating system, browser type, and site navigation.

Cookies and Tracking Technologies
We use cookies and similar technologies to enhance your experience, remember preferences, and analyze site traffic. You can manage cookie settings through your browser.

How We Use Your Information

We use your information to enhance your experience and improve our services:

• Service Delivery: Your data helps us provide personalized responses, suggestions, and other features of VelourLabs.

• Improvement and Development: We analyze usage data to improve VelourLabs’ features and functionality.

• Customer Support: If you contact us for support, we may use your information to address and resolve your concerns.

• Security: We use information to maintain the safety and security of VelourLabs, including monitoring for suspicious activities and improving fraud detection.

Data Sharing and Disclosure

We do not sell or rent your personal information to third parties. However, we may share data under the following circumstances:

• Service Providers: We may share your data with third-party vendors who assist in operating VelourLabs or improving our services, such as hosting, analytics (currently using Google Analytics), or customer support.

• Legal Requirements: We may disclose information if required to do so by law or in response to valid legal requests.

• Business Transfers: In the event of a merger, acquisition, or asset sale, your information may be transferred.

Data Security

We take reasonable measures to protect your data from unauthorized access, disclosure, or alteration. However, no online service is entirely secure, and we cannot guarantee the absolute security of your information.

Your Data Rights

You have rights regarding your personal information, including:

• Access: You may request access to the data we hold about you.

• Correction: If your data is inaccurate, you can request corrections.

• Deletion: You can request the deletion of your personal information, subject to legal obligations.

• Opt-Out: You can opt out of data collection for certain uses like personalized marketing.

Third-Party Links

VelourLabs may contain links to third-party websites or services. We are not responsible for the privacy practices or content of those external sites.

Children’s Privacy

VelourLabs is not intended for individuals under the age of 13. We do not knowingly collect personal information from children. If we learn that we have collected data from a child without parental consent, we will take steps to delete that information.

Changes to This Privacy Policy

We may update this Privacy Policy from time to time. Any changes will be posted on this page, and the updated date will be reflected at the top. We encourage you to review this policy periodically to stay informed about how we protect your information.

7. Disclaimers

No Warranty:
VelourLabs is provided “as is” and “as available.” We do not guarantee uninterrupted service, nor do we promise it will be error-free or secure.

Content Accuracy:
While we aim for high standards, we do not warrant the accuracy, completeness, or reliability of any content posted on VelourLabs.

8. Limitation of Liability

To the maximum extent permitted by law, VelourLabs and its individual contributors shall not be liable for any indirect, incidental, special, consequential, or punitive damages arising from your use of the platform or reliance on its content.

9. Changes to These Terms

We may update these Terms from time to time. When we do, we’ll revise the “Last Updated” date above. Continued use of the platform after such updates constitutes your agreement to the new Terms.

10. About VelourLabs

VelourLabs is a freelance collective, not a company.

VelourLabs is not, nor does it purport to be, a legally incorporated entity, partnership, or association recognized under any statutory framework, domestic or international. Rather, it is an operationally decentralized, digitally-native studio brand that serves as a representative identity for a globally distributed consortium of highly qualified independent practitioners. These contributors—each operating under their own legal and tax jurisdictions—are unified not by legal structure, but by a shared commitment to excellence in digital craftsmanship, encompassing UI/UX design, web development, creative direction, branding, and related digital services.

The term "VelourLabs" should be interpreted exclusively as a curated collective moniker, employed for purposes of brand coherence, design presentation, and streamlined client experience. It is a stylized umbrella under which freelance professionals collaborate on a per-project basis. All services offered through this identity are rendered by independent contractors who retain full autonomy over their respective business operations.

Engagements executed under the VelourLabs banner do not constitute transactions with a singular legal entity. Instead, clients enter into contractual agreements with the individual service providers or small teams involved. Any legally binding documentation—such as statements of work, invoices, NDAs, or service agreements—will clearly indicate the legal identity of the contracting party. VelourLabs itself cannot, and does not, act as a party to contracts, hold assets, or assume liability.

This structure affords maximal flexibility, cross-border talent collaboration, and a boutique studio experience—without the administrative encumbrance or regulatory compliance obligations associated with centralized corporate entities. While the user experience and branding may reflect a high level of cohesion and consistency, clients should understand that such polish is the result of deliberate creative organization, not centralized incorporation.

All mentions of “VelourLabs” throughout this website, in communications, and in deliverables, are to be understood within the framework of this flexible, distributed, and professional alliance. This language is binding on all users of this platform.

11. Governing Law

These Terms are governed by the laws of the United States of America, without regard to its conflict of laws principles. However, since VelourLabs is a decentralized, international team, legal jurisdictions may vary on a case-by-case basis depending on the project lead and client agreement.

12. Contact Us

For questions, clarifications, or requests, please reach out to:
velourlabs@proton.me

By using VelourLabs, you agree to the terms outlined in this document.